Technical expertise alone doesn’t build great teams – strong relationships do. Emotional Intelligence (EI) is key to trust, collaboration and effective leadership. This session highlights EI as a practical skill to help managers strengthen connections and bring out the best in their teams.
We’ll explore:
- What emotional intelligence looks like in leadership
- How to recognise and manage your emotional triggers
- Strategies to build empathy and interpersonal awareness
- How to support your team in growing their own EI
By the end, you’ll know how to lead with greater self-awareness, creating a culture where people feel heard, valued and motivated.
“It takes something more than intelligence to act intelligently.”