Technical expertise alone doesn’t build great teams – strong relationships do. Emotional Intelligence (EI) is key to trust, collaboration and effective leadership. This session highlights EI as a practical skill to help managers strengthen connections and bring out the best in their teams.

We’ll explore:

  • What emotional intelligence looks like in leadership
  • How to recognise and manage your emotional triggers
  • Strategies to build empathy and interpersonal awareness
  • How to support your team in growing their own EI

By the end, you’ll know how to lead with greater self-awareness, creating a culture where people feel heard, valued and motivated.

“It takes something more than intelligence to act intelligently.”
- Fyodor Dostoyevsky

Outline

  • Understand what emotional intelligence is and why it matters in leadership
  • Explore the workplace benefits of developing stronger emotional intelligence
  • Learn the four pillars of emotional intelligence and the key skills that support each one
  • Improve your ability to read others’ emotions and respond with empathy and insight
  • Use techniques to recognise and regulate your own emotional responses
  • Apply practical ways to help your team strengthen their emotional intelligence

Outcomes

  1. A strong understanding of emotional intelligence and how to apply it in your role

  2. Greater self-awareness and improved ability to manage your emotional responses

  3. More confidence in navigating workplace scenarios – such as interviews

  4. Sharpened skills in recognising and responding to the emotions of others effectively

Our Methodology

  • Bite-Sized

    All of our sessions are short, focused and easy to make time for.

  • Interactive

    Our training style is unique and we don’t use PowerPoint. We understand that when the mind has to work, the learning sticks.

  • Evidence-Based

    Our work is backed up by evidence from psychology, behavioural economics and neuroscience.

  • Effective

    With a focus on sharing practical tools and behaviour change cues, we help integrate our teaching into the work you do, instantly.

Testimonials

"This session was really helpful – and I’ll also be able to help my team lots with what I have learnt."
- Participant feedback
"Excellent course. It got me thinking lots during and after."
- Participant feedback
"The trainer was knowledgeable and relatable. She practised what she was preaching!"
- Participant feedback