Managing a team’s workload means making choices about what matters most, spotting when capacity is stretched and helping people focus their time where it will have the greatest impact.

This practical session gives managers tools to assess competing demands, set clear priorities and have constructive conversations about capacity. You’ll explore what to keep, delay, delegate or stop, and how to delegate in a way that gives people clarity and ownership without losing sight of progress.

Through discussion and real workplace scenarios, you’ll apply the tools to your team’s current workload and leave with a practical plan for managing it more effectively.

“Before you delegate the next task, understand what’s already on their plate.”
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Outline

  • Recognise the signs that workload or capacity needs attention
  • Assess competing demands against impact, urgency and available capacity
  • Decide what to prioritise, delay, delegate or stop
  • Set clear expectations and negotiate deadlines when priorities conflict
  • Delegate tasks with the right level of support and autonomy
  • Check progress and rebalance work as demands change

Outcomes

  1. 01

    Greater confidence in making and explaining priority decisions

  2. 02

    A clearer view of your team’s workload and capacity

  3. 03

    More effective conversations about deadlines and competing demands

  4. 04

    Practical strategies for delegating and following up

  5. 05

    A personal action plan to improve how work is allocated and managed

Our Methodology

  • Bite-Sized

    All of our sessions are short, focused and easy to make time for.

  • Interactive

    Our training style is unique and we don’t use PowerPoint. We understand that when the mind has to work, the learning sticks.

  • Evidence-Based

    Our work is backed up by evidence from psychology, behavioural economics and neuroscience.

  • Effective

    With a focus on sharing practical tools and behaviour change cues, we help integrate our teaching into the work you do, instantly.

Testimonials

"Really helpful - lots I can apply to my work. Loved the toolkit as well."
- Participant feedback
"It was a great opportunity to speak to colleagues about the challenges they face and how we can better tackle them together."
- Participant feedback
"A fantastic and very helpful session. Everyone should attend."
- Participant feedback

Bring this to your team

2 hoursUp to 20 managersIn-Person training or Virtual training
Enquire About This Course